Project Manager Pre-Construction Confidence Survey

Has the customer completed all necessary steps with the bank, including submitting required documents and securing approval for the latest CASK budget, or are they still in the process of obtaining funding?

Is the customer working within a flexible and reasonable budget, based on their loan approval amount, preferred monthly payments, and ROI goals—or are they strictly limited by budget constraints?

Based on conversations and subtle indicators (e.g., prior experience with large projects, desired construction start date), how likely is the customer to shop CASK’s contract number with other general contractors after permit approval?

Is the customer consistently responsive to emails, calls, and texts, and are they actively participating in meetings by providing timely feedback and input?

Has the customer shown strong brand loyalty—such as submitting a positive NPS score, referring others to CASK, or publicly sharing their experience through social media or YouTube?